About this portal
Whether you are looking for support with your own mental health, or helping someone else to understand theirs, there are thousands of apps to choose from.
It can be hard to know which ones are helpful and which apps will protect your personal details soPAPYRUS have partnered with ORCHA to help you decide which are the best and most trusted apps to use.
All the apps you see on here have been reviewed which means you can be sure that they are safe to use and can spend more time finding the apps that best suit your needs.
The Review Process
ORCHA is one of the leading providers of Health and Care App evaluations and reviews. It provides an objective and independent assessment of health and medical Apps. This is an advisory not regulatory service, but we do advise where regulatory issues may be important and should be considered further. It is however ultimately the responsibility of the developers and/or publishers of an App to ascertain its compliance with all relevant regulatory standards.
The ORCHA Baseline Review (“OBR”) is ORCHA’s first level of assessment and involves a detailed ‘desktop’ analysis of Digital Health solutions looking across all of the key areas of regulation and compliance. The OBR is largely undertaken proactively as part of ORCHA’s ongoing assessment and monitoring of the whole Digital Health market place and we review the most downloaded and most recently updated Apps and related Digital Health solutions across over 250 health and care categories and conditions.
The OBR is primarily an assessment of an Apps compliance with current standards, regulation and good practice (together “Standards”).
A standard is an agreed way of doing something. It could be about making a product, managing a process, delivering a service or supplying materials – standards can cover a huge range of activities undertaken by organizations and used by their customers.
”Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organizations they represent – people such as manufacturers, sellers, buyers, customers, trade associations, users or regulators.” (British Standards Institute)
They can be of regulatory significance or form non regulatory requirements or required best practice in a given jurisdiction or area.
The Standards we currently look at in the OBR are:
- Freedom of Information Act 2000 http://www.legislation.gov.uk/ukpga/2000/36/contents
- General Data Protection Regulations (GDPR) and associated local laws implementing this within the EU
- ISO/IEC 27001 - Information security management Data protection Act
- DD ISO TS 25237, Health informatics – Pseudonymization
- GSMA: Privacy Design Guidelines for Mobile Application Development.
- GSMA: Mobile & Privacy Guideline TCC2, TCC3, DRS4
- AQUA: Best Practice Guidelines for producing high quality mobile applications version 2.3 - June 2013
- BS EN ISO 14971, Medical devices – Application of risk management to medical devices
- The medical devices directive (CE mark for medical devices): council directive 93/42/EEC.
- MHRA guidance on CE marking for software and apps
- PAS 277:2015: Health and wellness apps – Quality criteria across the life cycle – Code of practice and the Medical Devices Directive
- The Consumer Protection Act 1987. London: The Stationery Office.
- APP QUALITY ALLIANCE: Accessibility Testing Criteria for Android Applications version 1.2: July 2015
- AQUA BEST PRACTICE GUIDANCE 2015
- Apple UX guidance. Available at https://developer.apple.com/app-store/review/guidelines/
- Google play developer UX standards. Available at: https://play.google.com/about/developer-content-policy/
- W3C guidance. Available at: https://www.w3.org/WAI/intro/usable
- eEurope2002: "Accessibility of Public Websites and their Content"
The OBR seeks to assess an App's performance through its compliance with these Standards. Our Review is regularly updated to reflect changes in these Standards. The higher the ORCHA Score achieved the more compliant the App is with these Standards and vice versa.
Whilst a high scoring App is not guaranteed to be effective or safe, or a poorly scoring App is not necessarily ineffective or unsafe, it does mean that the relevant Developer has taken more or less care over the App's compliance with these key Standards than other similar Apps. In the critical area of health and care, we believe that developers should take compliance with Standards extremely seriously.
Some Apps are technically medical devices and for class iia, iib and iii devices, require full assessment and Approval in the EU through processes overseen by the national regulatory bodies such as the MHRA in the UK and HPRA in Ireland and in other jurisdictions by similar regulatory bodies. An App of this nature should not be made available to the general public until it has been assessed and appropriately certified and any that we identify as being a non uncertified medical device is excluded from our general search.
If you become aware of any inaccuracy in the information presented in our Reviews or have any other concerns, please report this to us immediately at firstname.lastname@example.org.
ORCHA are not promoting or recommending any particular Apps through this process but are providing impartial information about an App's compliance with Standards and a mechanism for end users to easily identify those Apps that best meet those Standards and to check which ones don’t.